There is no boss.
The company eliminated any degree of middle management.
It is all automated, or on-line only.
Get a pay discrepancy, call a number, talk to someone (English is not their first language), get the run around, might get the pay issue resolved. But, according to the interview I heard, that usually takes a good hour or so.
That is the company paradigm. Automate as much as possible, eliminate actual humans, exploit the workers or off-shore the work to low labor markets.
More and more money is being poured into AI, automation to eliminate more and more actual human work force.
